Shipping Policy

Fresh Quality Solutions

Definitions

For the purposes of this Shipping Policy:

“Company”, “We”, “Us”, or “Our” refers to Fresh Quality Solutions.
“Goods” refers to items offered for sale on our website.
“Orders” means a request made by you to purchase Goods from us.
“Service” refers to our website and online store.
“You” means the customer accessing or using our Service.

Thank you for shopping with Fresh Quality Solutions. The following terms outline our shipping process and timelines.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 1–2 business days.
Orders are not shipped on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In case of a significant delay, we will notify you via email.

For support, contact:
📧 info.qualityfresh@gmail.com

Delivery Partners

We use trusted third-party courier partners to deliver orders across India.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

  • Orders above ₹500 (after discounts) → FREE Shipping

  • Orders below ₹500 → Flat ₹99 Shipping Fee

Estimated Delivery Time

  • 5–7 working days across India

  • Orders are shipped from Bangalore

  • We deliver to 24,000+ PIN codes

  • Serviceability will be visible at checkout

Cash on Delivery (COD)

We offer Cash on Delivery at checkout.
If you choose COD, payment must be made to the delivery partner at your doorstep.

Shipment Confirmation & Order Tracking

Once your order ships, you will receive a Shipment Confirmation Email containing your tracking number.

Tracking details usually become active within 24 hours of dispatch.

Damaged or Defective Orders

If you receive a damaged product, please contact us immediately:

📧 info.qualityfresh@gmail.com

Important:

  • Save all packaging materials

  • Keep damaged items

  • Share clear photographs of the package and product for claim processing

Shipping Support

For shipping questions or delivery concerns, contact:
📧 info.qualityfresh@gmail.com